The HTX login experience is designed to be simple, fast, and secure. When you sign in here, you are connecting to a protected environment that safeguards your personal information and account settings. We combine modern authentication standards with practical safeguards so that you can get to work immediately while knowing your data is protected. This page explains how to sign in, what security measures are available, options for enterprise single sign-on, and steps to recover access if you forget your password. Keep reading to learn the most important things to know about using HTX safely and efficiently.
Signing in requires a verified email address and password. For enterprise customers we also support SSO (Single Sign-On) through SAML or OpenID Connect providers — simply choose your organization from the SSO menu during sign in. For stronger personal protection, enable two-factor authentication (2FA) from your account settings after your first successful sign in. Two-factor options we support include time-based one-time passwords (TOTP) with authenticator apps, and hardware-backed security keys that implement WebAuthn for passwordless or multi-factor login. These extra factors make unauthorized access far more difficult even if your password is exposed.
HTX takes privacy seriously: we only store the information needed to operate your account and improve service reliability. Passwords are stored using industry-standard hashing and salting techniques; two-factor secrets are handled as cryptographic tokens and are never displayed back to you after setup. For enterprise customers, account provisioning and deprovisioning can be controlled centrally through your identity provider. If you have specific compliance requirements such as SOC 2, ISO 27001, or regional data residency constraints, review your organization’s HTX deployment documentation or contact your administrator to ensure the environment meets those needs.
Accessibility and ease-of-use are core parts of the HTX sign-in journey. The form fields on this page are labeled for screen readers, keyboard navigable, and present clear error messages if validation fails. We also provide a high-contrast visual theme for users who prefer stronger contrast, and the interface scales smoothly across mobile, tablet, and desktop screens. If you rely on assistive technology and encounter any barrier signing in, please use our support contact options — we prioritize accessibility fixes and can help with alternative authentication workflows if necessary.
Account recovery is straightforward but secure. If you forget your password, follow the “Forgot your password?” flow to receive a reset link sent to the email address associated with your account. Reset links expire automatically and can only be used once. For accounts protected by SSO or by hardware security keys, password recovery may be handled by your identity provider or require administrator intervention. It’s recommended to set up at least two recovery options — for example, an authenticator app plus a verified recovery email — so you retain access even if one method becomes unavailable.
For organizations using HTX, administrators can configure additional constraints: session length, IP allowlists, device posture checks, and required 2FA for all users. These controls provide granular risk management and help teams adopt the level of security they need without sacrificing productivity. If you are an admin, check the HTX Admin Console after signing in to review security policies and to enroll users in any mandatory authentication flows. Audit logs are available for visibility on sign-ins, failed attempts, and changes to sensitive settings.
When signing in from a public or shared computer, take a moment to verify the device and browser before entering credentials. Avoid using public Wi-Fi networks without a trusted VPN, and always sign out when you’re finished. If you see an unexpected prompt for additional verification that you did not initiate, do not complete it and contact HTX Support — it might indicate a targeted phishing attempt. We publish security advisories and recommended practices regularly; subscribe to your organization’s security mailing list for updates that affect your HTX environment.
Our support team is available to assist with sign-in challenges, account recovery, and security guidance. Before contacting support, please gather the timestamp of the failed attempt, any error messages shown on the screen, and the browser/OS version you were using. This information helps us diagnose issues faster. For escalations, enterprise customers have dedicated channels and defined SLAs; individual users may use the public support portal. We aim to respond promptly and will guide you through verification steps to ensure we are returning access only to the rightful account owner.
Ready to sign in? Use the form on the right to access your HTX account. New to HTX? Click the "Create account" link to register a new profile, or select your company from the SSO menu to sign in using organizational credentials. Thank you for choosing HTX — we build our platform to keep your work secure and productive.